Privacy Policy

Last updated: 8 May 2026

Web Hosting Kashmir ("WHK", "we", "us") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have about your data.

1. Information we collect

Information you provide

• Account information: name, email, phone number, billing address, company name (if applicable).
• Payment information: card details and billing identifiers, processed by our PCI-compliant payment partners - we never store full card numbers on our servers.
• Communications: support tickets, chat messages, emails sent to our team.

Information collected automatically

• Usage data: pages viewed, links clicked, browser, device, OS, approximate location.
• Cookies: session cookies for login, preference cookies, and analytics cookies (Google Analytics).

2. How we use your information

• To provide, maintain and improve our hosting and domain services.
• To process payments and manage billing.
• To respond to support requests and communicate service updates.
• To detect, prevent and respond to security incidents and fraud.
• To comply with legal obligations.

3. How we share your information

We do not sell your personal information. We share it only with:

• Service providers (payment processors, email senders, analytics) under contract - only what they need to deliver their service.
• Domain registries as required to register your domains (e.g., ICANN-mandated WHOIS for some TLDs - and we offer free WHOIS privacy where available).
• Authorities if legally required by valid court order or law-enforcement request.

4. Data retention

We retain account and billing data while your account is active and for up to 7 years after closure to comply with tax, legal and audit requirements. Server backups are retained on a 30-day rolling basis.

5. Your rights

You have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Request deletion of your data (subject to legal retention requirements).
• Object to or restrict processing in certain circumstances.
• Receive your data in a portable format.

To exercise any of these rights, write to [email protected].

6. Security

We use industry-standard safeguards including TLS encryption in transit, encrypted backups, role-based access, and regular security audits. No system is perfectly secure - please use strong, unique passwords and enable two-factor authentication.

7. Cookies

We use essential cookies (login session, security) and analytics cookies (page views, traffic source) to operate and improve the site. You can disable non-essential cookies in your browser settings.

8. Changes to this policy

We may update this policy from time to time. Material changes will be communicated via email or a notice on the site. Continued use after changes means you accept the updated policy.

9. Contact

Privacy questions? Email [email protected] or write to:

WebHostingKashmir.com
Srinagar, Jammu & Kashmir
India