You can cancel any service from the client area. No phone call, no "are you sure" tactics.
Cancelling
- Client area → My Services → open the service.
- Click Request Cancellation.
- Choose Immediate (ends now) or End of billing period (ends on the next renewal date).
- Add a short reason if you'd like (helps us improve), then confirm.
30-day money-back guarantee
- Available on shared and business hosting plans, on first-time orders.
- Domain registration fees are non-refundable (the domain is yours to keep or transfer out).
- Add-ons (extra IPs, paid SSL certificates) are non-refundable once issued.
Backup your data first
After cancellation, files, databases and email are removed. Download a backup from cPanel before requesting cancellation — see the WordPress backup article for the steps.
Changing your mind
If you cancel by mistake and the service hasn't expired yet, open a ticket — we can reverse it instantly.